Comprehensive Privacy Notice

Last updated: 17/06/2026

In compliance with applicable Personal Data Protection laws, K-Hamburguesas (hereinafter "The Controller"), is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:

1. Personal Data We Collect

To carry out the purposes described in this privacy notice, we will use the following personal data that you freely provide to us when creating an account or placing an order:

  • Full name.
  • Delivery address (Street, Neighborhood, Zip Code, References).
  • Phone number (landline or mobile).
  • Email address.
  • Order history and consumption preferences.
  • Basic profile information (name, email, and profile picture) if you choose to register or log in using third-party services like Google. We emphasize that we never have access to your password for these external accounts.

Note on financial data: For processing card payments, we use the services of Stripe Inc. K-Hamburguesas DOES NOT store credit card numbers, expiration dates, or CVV codes in its databases.

2. Purposes of Data Processing

Your personal data will be used for the following primary purposes which are necessary for the requested service:

  • Creation and management of your user account on our platform.
  • Processing, preparation, and home delivery of your food orders.
  • Contacting you in case of incidents, doubts, or delays with your active order.
  • Processing payments and issuing receipts or invoices.

Additionally, we will use your personal information for the following secondary purposes that allow us to provide you with better service:

  • Sending promotions, discounts, or offers (Newsletter).
  • Evaluating the quality of our products and services.

3. Transfer of Personal Data

We inform you that your personal data (name, phone, and address) are shared exclusively with our assigned delivery drivers, only for the duration of your order's delivery, with the sole purpose of bringing your food to your door.

4. Use of Tracking Technologies (Cookies)

We inform you that on our website we use cookies and other technologies, through which it is possible to monitor your behavior as an internet user. You can accept or reject the use of non-essential cookies through our cookie configuration banner on the website.

5. Rights Over Your Data

You have the right to know what personal data we have about you, what we use it for, and the conditions of the use we give it (Access). Likewise, it is your right to request the correction of your personal information (Rectification); that we delete it from our records (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition).

To exercise any of these rights, you must submit the respective request by sending an email to: privacy@khamburguesas.com.